Privacy policy
At ZOVA Jewels, protecting your privacy and personal information is a top priority. We are committed to keeping your data safe, encrypted, and used only to enhance your experience with us.
Personal Information We Collect
When you browse or shop at zovajewels.com, we may collect certain information from your device, such as your browser type, IP address, time zone, and how you interact with our site. This helps us improve our website, personalize your experience, and detect potential security threats.
If you make a purchase, we collect order details such as your name, email, shipping address, and payment method. All of your information, including your address and contact details, is encrypted and stored securely.
Your payment is processed through a trusted provider. ZOVA Jewels does not have access to your full payment information, including credit card or banking details.
How We Use Your Information
We use your personal and order information to:
• Process and ship your orders
• Send you order confirmations and updates
• Communicate with you if needed
• Prevent fraud and maintain site security
• Improve our website and marketing efforts
• Only send marketing content if you opted in
Sharing Your Information
We may share your information with trusted service providers that help us operate our store, such as payment processors, analytics platforms, or email services. These partners only receive the minimum data needed to perform their role, and they are required to keep it secure.
We never sell your personal data. If required by law, we may share information in response to legal requests.
Marketing and Text Notifications
If you subscribe to marketing emails or SMS, you agree to receive promotional messages about ZOVA Jewels. You can opt out at any time by clicking “unsubscribe” in our emails or replying STOP to our text messages. Standard text rates may apply.
Your Rights
If you reside in the EU, UK, or a region with data protection laws, you may request access to your personal data, or ask us to update or delete it. Contact us directly to exercise any of these rights.
Data Retention
We keep your order information securely stored unless you request for it to be removed. You can contact us at any time to manage or delete your data.
Security
We take your privacy seriously. All personal information shared with ZOVA Jewels is encrypted and protected using industry-standard technology.
Your payment details are handled only by our payment provider and are never visible to us.
Changes to this Policy
We may occasionally update this policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
For any questions about how your data is handled, feel free to contact us at:
Email: Support@zovajewels.com
