Terms of service
Terms and Conditions • ZOVA Jewels
Welcome to ZOVA Jewels. By accessing or using our website, you agree to the following terms and conditions. We keep it simple, fair, and clear because that is how we do things here.
2 • General Conditions
• We reserve the right to refuse service to anyone at any time for any reason.
• By using this site you agree not to reproduce, copy, resell, or exploit any part of the Service without written permission from ZOVA Jewels.
• All personal data is handled carefully and your credit card information is always encrypted.
3 • Accuracy of Information
• We do our best to ensure everything on our site from product photos to descriptions is accurate and updated.
• However, errors can happen. If you notice something that seems off please let us know.
• We are constantly improving and updating our content to serve you better.
6 • Billing and Account Information
• ZOVA Jewels reserves the right to cancel or limit orders at any time especially if we detect suspicious activity or repeated purchases under the same account or address.
• Please make sure all your information such as name, address, email, payment method is accurate and updated. This helps avoid delays or issues with your order.
7 • Optional Tools
• We may give you access to third party tools such as tracking apps, sizing guides, or checkout services.
• These tools are provided as is and are not controlled by us. If you choose to use them do so at your own risk and please review the terms set by those third parties.
8 • Third Party Links
• Sometimes we link to helpful resources, apps, or content on other websites.
• ZOVA Jewels is not responsible for any information, services, or purchases made outside our site. Always review the policies and terms of those third party platforms before engaging with them.
Product Security Policy
• We care about your experience with ZOVA. Each product comes with our commitment to quality and security.
• If your item arrives defective or with issues you may be eligible for store credit equal to the value of the product.
• To qualify contact us within 7 days of receiving your order with
• Clear photos of the item
• Your order number
• A brief description of the issue
• We will review your claim and if approved apply a store credit to your account for future purchases.
• Store credits are non refundable and cannot be exchanged for cash.
Questions
• Reach out anytime at contact@zovaandco.com, We are always here to help.
